Events not showing in Outlook

Open Outlook on the web in the Microsoft account you connected to Sync2Cal and check whether the calendar is selected. If the events are there but absent from Outlook mobile, start with the phone's account and calendar list.

Check the event and destination

Confirm that the event is listed on the calendar's page on Sync2Cal. Then check the Microsoft account and dedicated calendar containing the subscription. If the event is missing on Sync2Cal too, email hello@sync2cal.com with the official source and event date.

Connected your Microsoft account?

Open the calendar on Sync2Cal or find it in My Calendars, choose Resync, and complete the prompts. If the integration is shown as disconnected, reconnect it in account settings. Check any paused-plan or unfinished-setup message before trying again.

Do not disconnect an otherwise working integration as the first troubleshooting step. Disconnecting requests deletion of its managed Outlook calendars and affects other subscriptions using that connection.

Added a calendar link instead?

Outlook refreshes an ICS subscription on its own schedule, which can sometimes take more than 24 hours. Reopening the app does not guarantee an immediate feed fetch. If you uploaded a downloaded file, it is a snapshot and will not receive future updates. See update timing and importing versus subscribing.

Works on the web but not on your phone?

Use the multiple-devices checklist. Make sure Outlook mobile uses the same Microsoft account and has that calendar selected for display.

If the issue persists, email hello@sync2cal.com with the calendar page, a missing event date, the app/device, and any error. Tell us whether the event appears in Outlook on the web. Do not send your private feed URL.