Can I get a refund?

Cancelling a Sync2Cal subscription does not automatically refund the period you already paid for. If something has gone wrong, email hello@sync2cal.com to request a review. We review requests individually and issue refunds where the circumstances warrant them, as described in our Terms of Service.

Request a review for a web purchase

Include your Sync2Cal account email, the charge date, amount and currency, receipt or invoice reference, and a short explanation of what happened. If you cancelled before a charge, include the cancellation confirmation or date as well.

You can request a review for a billing error or another problem with your subscription. A request is not itself confirmation that a refund has been issued. Explain the actual problem, even if it is not a billing error. Do not send full card numbers, security codes, or passwords.

If your purchase included a refund offer

If your upgrade or checkout offer stated a refund window, such as 30 days, include the offer and your purchase date in your request. We can review the request against the terms presented with your purchase. Do not assume that cancelling renewal automatically submits that request.

If Apple billed the purchase

Apple handles refund requests for Apple-billed purchases. Follow Apple's refund-request instructions using the Apple Account that made the purchase. If you are unsure who billed you, check the receipt first.

Do I also need to cancel?

A refund request and stopping future renewal are separate actions. If you do not want renewal, follow the cancellation guide and confirm the subscription status with the billing provider.

For ordinary cancellation of a paid web subscription, access continues until the end of the paid period. If a refund is approved, follow the outcome communicated for that request rather than assuming the same access end date applies.

Read the Terms of Service for Sync2Cal's published billing and refund policy.