Sync2Cal|Help Center

Account & Billing

How to cancel your Sync2Cal subscription

Cancel a web subscription from My Account, distinguish a no-card trial from a billing trial, and check where to manage an app-store purchase.

For a subscription purchased on the Sync2Cal website, open My Account > Subscription > Manage subscription and choose Cancel subscription or Cancel trial. Complete the cancellation flow and check the resulting status and end date.

Cancel a web subscription

  • Sign in to the Sync2Cal account associated with the purchase and open My Account.
  • In Subscription, open Manage subscription.
  • Choose Cancel subscription, or Cancel trial for a billing-backed trial.
  • Continue through the cancellation flow and confirm the cancellation. Closing the dialog is not confirmation.
  • Check that your account shows the cancellation or access end date. Keep the confirmation for your records.

Update billing opens billing management; it is a different action from the cancellation entry in the menu. If cancellation is already scheduled, the cancellation action may no longer be offered.

For a paid period already purchased, access normally continues until that period ends. Check the date shown for your subscription. Trial cancellation can behave differently; read the confirmation before completing it.

Do I need to cancel a free trial?

The no-card Pro trial does not create a paid renewal on its own. If you never completed a paid checkout or enrolled in a billing-backed trial, there is no subscription charge to cancel.

If you entered payment details for a subscription trial, or accepted an app-store subscription, check its renewal terms and cancel through the relevant billing provider if you do not want renewal. See trial types.

If you purchased through a mobile app store

Use the store account that made the purchase. For Apple-billed subscriptions, open iPhone Settings > your name > Subscriptions, select Sync2Cal, and follow the cancellation controls. Apple's cancellation instructions cover other devices and missing subscriptions.

If your receipt identifies another billing provider, use that provider's subscription management. Cancelling a website subscription does not cancel a separate store subscription.

If you cannot find the cancellation option

Check the account email and purchase receipt. You may be signed into a different Sync2Cal account, using a no-card trial, already cancelled, or billed through an app store.

If a web subscription still cannot be managed, email hello@sync2cal.com with the account email, receipt reference, and the error or status you see. Do not send payment-card details.

Cancellation, calendar removal, and refunds

Removing a calendar or disconnecting Google or Outlook does not cancel billing. Use the subscription cancellation flow for renewal, and the removal guide if you also want to remove events.

Cancellation does not automatically refund a period already paid for. If you want a review, follow refund requests.

Frequently asked questions

Does deleting a calendar stop my subscription charge?⌄

No. Calendar removal and subscription billing are separate. Cancel renewal through the provider that bills you.

How do I know cancellation worked?⌄

Check the final confirmation and your subscription status or end date. Opening or closing the cancellation dialog alone does not cancel renewal.

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