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Getting Started

Calendar showing on your computer but not your phone?

Check the account, calendar visibility, and device sync settings when events appear on one device but not another. Includes Google Calendar, Apple Calendar, and Outlook.

If a calendar appears on your computer but not your phone, check that both devices use the same calendar account and that the calendar is selected for display. Adding the subscription again is usually not the first thing to try.

The app name and the account are different things. Apple Calendar can display Google calendars, for example, but those events still belong to the Google account.

1. Find the account that has the events

On the device where an event is visible, open its details and check the calendar it belongs to. Identify the Google, Microsoft, or iCloud account containing that calendar. Then check the account signed in on the other device.

The email you use to sign in to Sync2Cal may differ from the calendar account you connected. Check the calendar destination rather than assuming they are the same.

2. Check the calendar is visible on your phone

  • Google Calendar app: open the menu and select the missing calendar under the correct account.
  • Apple Calendar: tap Calendars and select the missing calendar in the relevant account group.
  • Outlook mobile: open the calendar list and select the calendar under the account that contains it.

A hidden calendar can be up to date while its events remain invisible. After selecting it, check a known event date.

3. Check device sync

For Google Calendar on Android, open Calendar > Menu > Settings, select the missing calendar, and turn on Sync if that option is shown. Check Android's account-sync setting for Calendar too; device menu names vary. Use Menu > Refresh, then check again. Google's Android troubleshooting steps.

On iPhone or iPad, using the Google Calendar app with the same Google account is one way to view those events. If you use Apple's Calendar app instead, the Google account must also be added there with calendar access enabled. Google's iPhone setup guidance.

For Outlook, compare the calendar in Outlook on the web with Outlook mobile using the same Microsoft account. If it is present on the web, focus on the phone's account and calendar selection rather than creating another Sync2Cal subscription.

Apple subscriptions: iCloud versus a local device

A subscription stored only on a device will not automatically appear on your other devices. To share an Apple calendar subscription across your devices, use the same Apple Account and store the subscription in iCloud.

On Mac, select iCloud as the Location when adding a subscription. On iPhone or iPad, select iCloud under Account if offered. Apple's subscription instructions and our Apple setup guide explain the options.

If the event is missing everywhere

Check the calendar's event list on Sync2Cal. If it is absent there too, phone settings will not create it. If it is listed on Sync2Cal but absent from the destination account, use Google troubleshooting, Apple troubleshooting, or Outlook troubleshooting.

For a calendar that is present but out of date, see update delays. If the event is present on the wrong day or hour, see timezone issues.

Still stuck? Email hello@sync2cal.com with your app, device, calendar page, and one event date. Tell us which device shows the event and which does not.

Frequently asked questions

Do I need to subscribe separately on every device?⌄

Usually not when the devices use the same calendar account. A locally stored subscription is different; use iCloud for Apple subscriptions you want across your Apple devices.

Does signing in to Sync2Cal on my phone add the calendar to my phone?⌄

Not by itself. Your calendar app must use the account where the calendar was added, or have the subscription configured. Check the calendar account and visibility in that app.

Will changing my default calendar move the missing events?⌄

No. Changing the default calendar affects where new events are created. It does not move an existing subscription between accounts.

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